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SHIPPING & RETURNS

Shipping Policy

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We ship orders within 2-5 working days .

-For international orders please contact us directly at admin@laakhi.co.za

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Return Policy

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A. For sanitary purposes we do not accept returned items , Once hair care products have been received by the customer, they cannot be returned or exchanged due to the potential risk of contamination.

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B. In the unlikely event you have received the incorrect number of products or a faulty product , please contact us within 30 days of the delivery date and we will do our utmost best to resolve the issue. 

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For quality control purposes ,please provide us with the following information:

1)Your order number 

2)photographic evidence and a description

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C. Please note that Laakhi Haircare products are cosmetic products , this category of beauty is very subjective and varies between individuals we cannot guarantee any results as they vary between individuals nor can we guarantee that you the consumer will indefinitely be pleased with our formulations . When purchasing Laakhi Haircare you are doing so with your own discretion and we (Laakhi Haircare) cannot offer refunds or returns for personal dislike or lack of performance of laakhi haircare products.

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D. unfortunately we will not be able to offer returns for any other purposes.

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E. Laakhi hair care reserves the right to modify or update this return policy at any time without prior notice. Any changes to the policy will be posted on our website and will apply to all purchases made after the date of the policy update.

Please note that by making a purchase from Laakhi hair care , the customer acknowledges and accepts the terms and conditions of this return policy.

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